Creative Writing
Technical Writing
For my professional work, I spent time as a Knowledge Base Admin at Okta, where I edited and published articles (drafted by engineers, then rewritten and edited for publishing), and performed SEO optimization with regards to striking distance. I also worked at Slack as an IT Support Lead, where I authored internal documentation.
What Is Okta? (link)
An Introduction to Okta Administration for New Okta Admins (link)
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